SIL Provider Action Checklist

A step-by-step checklist to get your SIL registration and audit preparation underway now.

July 3, 2026

This checklist is structured by urgency. Complete items in order — the earlier items gate the later ones.

Immediate (if not already done)

  • Confirm whether the supports you deliver are classified as SIL under the NDIS PAPL. If yes, mandatory registration applies — no exceptions.
  • Determine your registration pathway (existing registered / unregistered transitioning / new entrant) from the NDIS Commission’s mandatory registration page.
  • Contact an approved quality auditor to book your Certification audit stages. Do this before your documentation is finalised.

Within 4 weeks — documentation and gap analysis

  • Download the draft SIL Practice Standards module from ndiscommission.gov.au and map each quality indicator against your current documentation.
  • Check every service agreement in use. If housing and support are bundled in a single document, this must be separated before the agreement is next signed or renewed.
  • Pull your incident register and test it: are the last 10 entries reported within required timeframes, reviewed, and closed with documented corrective action? If not, fix the system — not just the register.
  • Write the four core policies if you do not have them: supported decision-making; safeguarding; practice governance; and conflict of interest (housing and support roles).

Within 8 weeks — workforce and systems

  • Audit your training records against the specific support needs of your current participants. Fill gaps with documented, role-specific training — not just generic disability awareness.
  • Establish or formalise supervision logs. Supervision must be documented, not just known to happen.
  • Brief your frontline team on the four domains. Workers need to be able to describe supported decision-making, safeguarding reporting, and tenancy rights in a staff interview setting — not just point to a policy folder.
  • Review your governance body’s meeting schedule and agenda template to ensure participant safety data, quality improvement, and incident trend analysis are standard agenda items.

Ongoing

  • Submit your registration application (or variation, if already registered) and track its progress.
  • Use the period between application and audit to embed the new standards into daily practice — not just documentation.
  • Subscribe to NDIS Commission updates at ndiscommission.gov.au — the final (non-draft) SIL Standards will be published before 1 July 2026.
  • Review any restrictive practices currently in operation against state authorisation requirements and monthly reporting obligations — these are assessed as part of the Safeguarding domain.

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